Frequently Asked Questions

1. What areas do you serve?

We offer transfer services in Milan, Italy, and across Europe, including airport transfers from Malpensa, Bergamo, and Linate.

2. How do I book a transfer?

Booking is easy! You can send your request online, call us directly, or email us. Our team is available 24/7 to assist you.

3. Are your prices fixed?

Yes, our pricing is transparent with no hidden fees. Once you confirm your booking, the price is locked in.

4. Can I make changes to my booking?

Yes, we understand plans can change. Contact us as soon as possible to modify your booking.

5. What happens if my flight is delayed?

Our chauffeurs track your flight in real-time, so we’ll adjust your pickup time accordingly at no extra cost.

6. Do you offer child seats?

Absolutely! Let us know at the time of booking, and we’ll provide appropriate child seats free of charge.

7. Are your vehicles insured and licensed?

Yes, all our vehicles are fully insured, licensed, and meet the highest safety standards.

8. Who are your chauffeurs?

Our chauffeurs are professional, experienced, and fluent in multiple languages to provide a premium travel experience.

9. What if I need to cancel my booking?

We offer a flexible cancellation policy. Contact us for cancellations and refunds based on our terms.

10. Is your service suitable for business trips?

Absolutely! We specialize in VIP and corporate travel, ensuring punctuality, discretion, and luxury for business professionals.

11. Can you accommodate large groups?

Yes, we offer spacious vehicles like vans and minibuses for groups, ensuring everyone travels in comfort.

12. Do you offer services for special events?

Yes, we provide personalized transfers for weddings, parties, and other special occasions.

13. How far in advance should I book?

We recommend booking as early as possible to secure your preferred vehicle, but last-minute bookings are also welcome.

14. Are your services available 24/7?

Yes, we operate around the clock to meet your needs, no matter the time of day.

15. Why should I choose LuxTransferCD?

We prioritize your comfort, safety, and satisfaction. With luxury vehicles, professional chauffeurs, and personalized service, we guarantee a premium travel experience.